Legal notice

This legal notice identifies the business responsible for https://filmhawkshop.com and the online store presented under the name Filmhawk Shop.

Legal business name: FILMHAWK LIMITED

Trading name: Filmhawk Shop

Registered office and returns address: Unit B, 28 Woodville Street, Glasgow, Scotland, G51 2RZ, United Kingdom

Company registration number: SC560183

VAT registration number: GB 266 5295 72

Customer support: support@filmhawkshop.com

Support hours: Monday to Friday, 09:00 to 18:00 UK time, excluding UK public holidays. Messages received outside these hours are handled on the next business day.

Store and company relationship

Filmhawk Shop is a trading name and online retail storefront operated by FILMHAWK LIMITED. It is not a separate company. Orders placed through the store are sold by FILMHAWK LIMITED, which is the contracting seller, recipient of customer payments and responsible business for the store policies.

Website platform and service providers

The ecommerce website is hosted and supported through Shopify and may use authorised payment, delivery, analytics, communication and fraud-prevention providers. Their involvement does not change the identity of the seller shown above.

Accuracy and availability

We take reasonable care to keep legal, product and service information accurate. Website content may be updated to correct errors or reflect changes. Product availability, prices and delivery estimates remain subject to the Terms of Sale and cannot override mandatory consumer rights.

Intellectual property

Unless otherwise stated, the website content and the Filmhawk Shop name, layout, text, images and graphics are owned by or licensed to FILMHAWK LIMITED. Unauthorised commercial reproduction or use is prohibited.

Complaints and legal rights

Contact customer support first to seek an informal resolution. No specific alternative dispute resolution provider is currently appointed. This does not prevent a consumer from using legally available complaint procedures or court remedies.