Contact
Contact the Filmhawk Shop customer-support team for product, order, delivery, return, refund or privacy enquiries.
Email: support@filmhawkshop.com
Support hours: Monday to Friday, 09:00 to 18:00 UK time, excluding UK public holidays.
Messages received outside these hours are handled on the next business day. We do not currently provide telephone support.
Order enquiries
Include your order number and the email address used at checkout. For damaged or incorrect goods, include a short description and clear photographs where reasonably possible. Never email complete payment-card details or account passwords.
Returns and correspondence address
Unit B, 28 Woodville Street, Glasgow, Scotland, G51 2RZ, United Kingdom
Please request return instructions before sending an item so that we can provide the correct authorisation and prepaid return method.
Business details
Filmhawk Shop is operated by FILMHAWK LIMITED, a private limited company registered in Scotland under company number SC560183. VAT number: GB 266 5295 72.